Apple TV Redesign
Elevating the 10-Foot Experience

OBJECTIVE
Surveying the Landscape & Defining a Strategy
After getting to market across key OTT platforms, including Amazon Fire TV, Roku, Apple tvOS, and Android TV, the team focused on getting beyond table stakes and really delighting CNBC superfans on Connected TVs.
We defined the goals and KPIs, interviewed users, defined personas, and reimagined the experience, and starting with Apple TV, put a focus on the availability of Live TV, user interface and experience enhancements, and simplifying content discovery.
The goals with this experience were to retain and engage our users, increasing time spent, return visits, and brand loyalty.

UX APPROACH
Start with the Customer
A four-phased approach was used to guide the redesign.
01.
Research & Discovery: Opportunity Assessment, Creating Personas, Competitive Audit, Collaborative Ideation, and Concept Validation
02.
Foundational Design: Map System Flows, IA, Grid, Page Template, Module, and State Definition
03.
Creating a Working Prototype / Testing / Iterating
04.
Hi-fidelity Visual Design and Development
TEST › LEARN › ITERATE ›
Creating a Prototype
RESULTS
The New CNBC on Apple TV
A game-changer in the OTT product lineup, this new app was architected and built from the ground up on the latest TVOS platform. The design is gorgeous, using subtle gradients and shadows to create a layered effect, and carefully considered typography for the 10' viewing experience.
Introducing a persistent player for always-on playback, improving the launch sequence, and focusing on packaging and curating content created a more compelling, engaging experience for loyal fans and new viewers alike.
